Digital Citizen's Charter Portal

Empowering citizens with transparent access to government services, requirements, and workflows within the Department of Education.

All Services Internal Services External Services
External

Acceptance of Employment Application for Initial Evaluation (Non-Teaching and Teaching-Related Positions both promotion and entry)

Personnel Unit (SDO)
Simple
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External

Acceptance of Employment Application for Initial Evaluation (Teaching Position)

Personnel Unit (SDO)
Simple
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External

Accessing Available Learning Resources from LRMDS Portal

Curriculum Implementation Division (SDO)
Simple
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External

Alternative Learning System (ALS) Enrollment

Curriculum Implementation Division (SDO)
Simple
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External

Application for Increase in Tuition Fee

SGOD - School Management, Monitoring and Evaluation Section (SDO)
Complex
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External

Application for No Increase in Tuition Fee

SGOD - School Management, Monitoring and Evaluation Section (SDO)
Complex
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External

Application for Senior High School (SHS) Additional Track/Strand

SGOD - School Management, Monitoring and Evaluation Section (SDO)
Highly Technical
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External

Application of Summer Permit for Private Schools

SGOD - School Management, Monitoring and Evaluation Section (SDO)
Complex
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External

Borrowing of Learning Materials from Libraries

Curriculum Implementation Division (SDO)
Simple
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External

Certification, Authentication, Verification (CAV)

Records Unit (SDO)
Simple
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External

Equipment Uploading of Applications

Information and Communications Technology Unit (SDO)
Simple
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External

Inspection, Acceptance and Distribution of Textbooks, Supplies and Equipment

Property and Supply (SDO)
Simple
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External

Issuance of Government Permit, Renewal, Recognition of Private Schools

SGOD - School Management, Monitoring and Evaluation Section (SDO)
Complex
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External

Issuance of Requested Documents (CTC and Photocopy of Documents)

Records Unit (SDO)
Simple
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External

Issuance of Requested Documents (Non-CTC)

Records Unit (SDO)
Simple
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External

Issuance of Special Orders for Graduation of Private School Learners

SGOD - School Management, Monitoring and Evaluation Section (SDO)
Complex
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External

Receiving and Releasing of Communication and other Documents

Records Unit (SDO)
Simple
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External

Receiving of Complaints against Non-Teaching Personnel

Records Unit (SDO)
Complex
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External

Receiving of Complaints against Teaching Personnel (Multi-stage Processing)

Records Unit (SDO)
Complex
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External

Request for Basic Education Data (External Stakeholders)

SGOD - Planning and Research Section (SDO)
Simple
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External

Request for Correction of Entries in School Records

Legal Unit (SDO)
Simple
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