Receiving of Complaints against Teaching Personnel (Multi-stage Processing)
No description provided by the office.
Document Checklist
What you need
-
1
Affidavit/Sworn Statement or Notarized Complaint in accordance with Section 4 and 5 of D.O. 49, s. 2006
Provided by applicant
-
2
Certificate of Non-Forum Shopping duly notarized
Provided by applicant
-
3
Supporting/Evidentiary Document/s, if any
Provided by applicant
Process Flow Visualizer
Step-by-step timeline
Submit the formal complaint, with pertinent documents, if any, or sealed document/s to Records Unit (Receiving Window)
Evaluate the complaint and attached evidentiary document/s, as to its completeness.
Associated Fees
Free
Processing Time
10 minutes
Person Responsible
104
Stamp received the documents and receiving copy with transaction number
Associated Fees
Free
Processing Time
3 minutes
Person Responsible
104
Log the received document/s to the Incoming Logbook.
Associated Fees
Free
Processing Time
5 minutes
Person Responsible
104
Receive the receiving copy for reference
Return client’s receiving copy
Associated Fees
Free
Processing Time
3 minutes
Person Responsible
104
Forward the complaint to OSDS for routing.
Associated Fees
Free
Processing Time
10 minutes
Person Responsible
104
Log the document, with attached referral slip, to the appropriate logbook
Associated Fees
Free
Processing Time
10 minutes
Person Responsible
108
Evaluate and make necessary notation and sign the routing slip.
Associated Fees
Free
Processing Time
8 hours
Person Responsible
108
Forward to Legal Unit, for appropriate action.
Associated Fees
Free
Processing Time
5 minutes
Person Responsible
108
Evaluate the complaint if the same is grievable/mediatable or not and prepare necessary Communication, copy furnished the client
Associated Fees
Free
Processing Time
8 hours
Person Responsible
101
Forward to OSDS the initialed communication
Associated Fees
Free
Processing Time
8 hours
Person Responsible
101
Return signed communication to Legal Unit, for organization of documents
Associated Fees
Free
Processing Time
5 minutes
Person Responsible
108
Arrange the documents to be forwarded to Records Unit.
Associated Fees
Free
Processing Time
20 minutes
Person Responsible
101
Forward to Records Unit, for releasing
Associated Fees
Free
Processing Time
5 minutes
Person Responsible
101
Stamp Release the documents and arrange for servicing/sending to addressee
Associated Fees
Free
Processing Time
10 minutes
Person Responsible
104
Coordinate with the Office/Agency and contact the client.
Associated Fees
Free
Processing Time
30 minutes
Person Responsible
104
Receive and sign the Communication, if with proof of service, sign the proof of service.
Release the Communication. If there is a proof of service, serve and secure a signed Proof of Service.
Associated Fees
Free
Processing Time
15 minutes
Person Responsible
104