Your feedback helps us continuously improve our services through the Citizen's Charter framework.
The Citizen's Charter is an official document that communicates information on the services provided by the concerned government agency to the public.
CC1. Do you know about the Citizen's Charter?
CC2. If aware of CC, how easy or difficult was it to find the CC of this office?
CC3. If aware of CC, how much did the CC help you in your transaction?
Rate your experience using the scale: 5 (Strongly Agree), 4 (Agree), 3 (Neutral), 2 (Disagree), 1 (Strongly Disagree), 0 (N/A).
I am satisfied with the service that I availed.
I spent a reasonable amount of time for my transaction.
The office followed the transaction's requirements and steps based on the information provided.
The steps (including payment) I needed to do for my transaction were easy and simple.
I easily found information about my transaction from the office or its website.
I paid a reasonable amount of fees for my transaction.
I feel the office was fair to everyone, or "walang palakasan", during my transaction.
I was treated courteously by the staff, and (if asked for help) the staff was helpful.
I got what I needed from the government office, or (if denied) denial of request was sufficiently explained to me.
